1. Information We Collect

When you interact with VoyageBliss, we may collect the following types of information:

• Personal details — name, email address, phone number, and WhatsApp number (if you opt in) provided through our application or contact forms.
• Travel preferences — destination interests, budget range, travel dates, and group size shared during consultation.
• Usage data — pages visited, time spent, browser type, device information, and IP address collected automatically through cookies and analytics tools.
• Communication records — messages exchanged via email, WhatsApp, or our contact forms.

2. How We Use Your Information

We use the information we collect to:

• Process your membership application and travel requests.
• Curate personalised travel experiences and itineraries.
• Communicate with you about your bookings, enquiries, and updates.
• Improve our website, services, and overall member experience.
• Send occasional updates about new experiences or playbooks (only with your consent).

3. Information Sharing

We do not sell, rent, trade, or share your personal information with any third party. Your data stays with VoyageBliss and is used solely to serve you better. We will never disclose your information to external parties for marketing, advertising, or any other purpose.

The only exception is when we are legally compelled to disclose information by a court order, government authority, or applicable law.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure storage, and restricted access controls.

5. Cookies & Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and gather anonymised usage statistics. You may disable cookies through your browser settings, though this may affect certain site functionality.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal requirements.
• Withdraw consent for marketing communications at any time.
• Opt out of WhatsApp communications by letting us know.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Once data is no longer needed, it is securely deleted or anonymised.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised “last updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this privacy policy or how we handle your data, please reach out:

• Email: hello@voyagebliss.in
• WhatsApp: +918588956045